Blocked gutters can lead to all kinds of damp issues and are often overlooked. Wessex Drainage can provide a full gutter/downpipe cleaning and inspection service.
Wessex Drainage Solutions offer a gutter cleaning in Wiltshire, Hampshire and Dorset. Blocked gutters can lead to all kinds of damp issues and are often overlooked, the end result could potentially be expensive to fix. So why not prevent the need for a repair before the damage is done. Our fully trained staff will get your gutters functioning as they should, ensuring the water is taken away from your property. We use the latest technology including a three stage 3,000 watt vacuum and wireless camera to ensure we do not miss any debris or obstructions.
We appreciate that emergencies usually occur at the most inconvenient times. The commonest cause of an emergency is a blocked drain leading to sewage over spilling onto the surrounding ground.
This can often be dealt with by simply removing the cause, using rods, high pressure water jetting or electro mechanical tools. Whatever method the engineer uses there will not be an additional charge for specialist equipment used. Unlike many other companies the quoted hourly rate includes all the equipment carried on the van.
There is a minimum charge of one hour, if the unblock proves to be a simple one and there is time left out of the hour, the engineer will investigate, normally using a CCTV camera. This will show if there is a defect in the line, if so we will make recommendations and give a cost to rectify it.
How long will we take to get to you?
We have response crews in most part of the county, it is possible that they could be involved in an emergency at the time you call, so the person who schedules the work, will view our tracker, identify the crew closest to you, check with them on their completion time and ring you back with a time. The average time from you making the call to our crew arriving with you is two hours.
Can you always clear the blockage?
In the vast majority of cases we can, occasionally there will be a collapsed pipe due to roots breaking the pipe or other physical damage. In this instance it may still be possible to restore a temporary supply until the damage can be permanently repaired.
If an excavation is required you will be given a quotation showing the cost and timescale of the repair with the emphasis being placed on minimum disruption and inconvenience to yourself.
Who do I ring?
Ring our usual office number (01722 580 032). Our telephone system will seamlessly connect you to the operations team who will deal with your problem, there is no ‘press button 1’ or automated response, just a helpful human.
We use the latest state of the art CCTV cameras recording to DVD. The engineers conduct a metre by metre survey noting on log sheets the configuration of the system together with any faults. This information is evaluated and a full report is sent to you together with a computer generated site sketch, DVD and recommendations. Either a quotation or an indication of cost will be included if remedial work is required.
Whether the blockage occurs at a school, commercial premises, hotel, factory, retail outlet or domestic dwelling we can help.
Our crews are highly trained, CRB checked and fully equipped. There are many reasons why a drain blocks. With a school it could be as simple as a ball down the line or polythene lunch bags, a hotel or catering outlet could be blocked with fat or there could be simply an excess of toilet paper combined with a low flow. Perhaps you have roots in the line, these can enter through cracks or where old clay pipes have been jointed with sand and cement, an inflexible joint such as this invariably fails in time. These roots can normally be cut using specialised equipment.
Blockages also occur in rainwater down pipes, this could be due to leaves or granular material from the roof washing down into the pipe.
We have found blockages caused by things as varied as a skinned rabbit in a polythene bag, various items of clothing and towels, old drain rods left from a previous attempt at unblocking, and gas and water pipes driven through the drain by other contractors. One lady was very pleased when we rapidly removed a plastic plant pot from the drain for the cost of one hours work, especially when she had been quoted over £3000 to dig them up by another contractor!
We use a variety of methods to clear the drain, sometimes simply using rods, even after other contractors have tried and failed. At other times it may be necessary to use high pressure water jetting. If you look on our video clip this will show some of the different jet heads that we use in action, We also use an American design of rotating jet head called a Warthog. This is damped to prevent it from rotating too fast and incorporates a water jet designed to work at a critical angle, this is particularly effective against scale, fat and roots.
In some instances it not advisable to use water, for instance this could be above a suspended ceiling in a shop or nursing home. In this instance we may use an electro mechanical tool such as a Rothenberger. These have a tough but flexible inner cable with a variety of cutting tools attached. They are driven by a powerful electric motor and the flexible drive is inserted into the drain and it then feeds slowly down the drain removing scale, roots and obstructions.
If you have septic tank the problem could be a blocked soakaway. In this instance the outlet pipe from the tank could be blocked causing the drain down to the tank to block and the manholes overflow. All soakaways have a limited working life and water jetting will probably provide only a temporary solution.
High Pressure Water Jetting
We have a range of high pressure water jetters. Some are designed to be towed behind vans, they include 4000psi 10 galls a minute models and 3000psi 8galls minute models. In other instances vans have built in van packs with a similar capacity. In every case there is a built in water tank.
It is important to remember that all operatives should be trained and certificated, the equipment is dangerous in inexperienced hands, it is quite capable of chopping off a finger or toe or injecting a combination of air and water into the body with potentially fatal results. Our experienced operators are fully trained.
High pressure water jetting is used to unblock pipes, remove scale and grease deposits and to cut roots. The range of spinning jet heads includes nozzles for removing scale, rust from cast iron pipes and that enemy of drains, roots, you may like to see the short video that we have demonstrating some of these products.